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Unified Agent Desktop | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - December 19, 2025Discover NovelVox’s Unified Agent Desktop — a powerful interface that brings telephony, CRM, and third-party apps together for contact centers. Empower agents with real-time customer insights, streamlined workflows, and faster s...
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Sierra-CedarTechnology - Alpharetta (Georgia) - December 11, 2025Sierra-Cedar is an oracle partner and AWS advanced consulting partner with over 25 years of customer success. From implementations & upgrades to application management & hosting, We help modernize and manage your enterprise applications. As w...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 25, 2025
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to bo...
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