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Salesforce Cisco CTI Connector | Integrate Salesforce with Cisco Contact CenterTechnology - Roswell (Georgia) - January 29, 2026Seamlessly connect Salesforce with your Cisco contact center using the Salesforce Cisco CTI Connector. Embed telephony controls, screen pops, click-to-dial, and automated workflows inside Salesforce to boost agent productivity and deliver person...
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Supervisor Desktop | NovelVox Unified Agent DesktopTechnology - Roswell (Georgia) - January 14, 2026
Optimize contact center performance with the NovelVox Supervisor Desktop. Monitor real-time agent activity, manage workflows, and access unified customer context in one interface to improve efficiency, coaching, and support outcomes.
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Unified Agent Desktop | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - December 19, 2025
Discover NovelVox’s Unified Agent Desktop — a powerful interface that brings telephony, CRM, and third-party apps together for contact centers. Empower agents with real-time customer insights, streamlined workflows, and faster s...
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ServiceNow CTI Integration for Contact Centers | Benefits & Key Features - NovelvoxTechnology - Roswell (Georgia) - November 25, 2025
Discover how ServiceNow CTI integration enhances contact center performance by connecting ServiceNow with Cisco, Avaya, Genesys, Amazon Connect, and more. Enable screen pops, click-to-dial, unified call controls, and smarter workflows to bo...
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