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ServiceNow Avaya CTI Connector | Integrate ServiceNow & Avaya TelephonyTechnology - Roswell (Georgia) - February 18, 2026Connect ServiceNow with your Avaya contact center using the ServiceNow Avaya CTI Connector by NovelVox. Enable click-to-dial, screen pops, and telephony controls inside ServiceNow to streamline agent workflows, boost productivity, and deliv...
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Amazon Connect Salesforce CTI Integration | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - February 5, 2026Boost agent performance with the Amazon Connect Salesforce CTI integration by NovelVox. Seamlessly embed Amazon Connect telephony inside Salesforce to enable click-to-dial, screen pops, omnichannel support, and unified workflows for faster ...
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Salesforce Cisco CTI Connector | Integrate Salesforce with Cisco Contact CenterTechnology - Roswell (Georgia) - January 29, 2026Seamlessly connect Salesforce with your Cisco contact center using the Salesforce Cisco CTI Connector. Embed telephony controls, screen pops, click-to-dial, and automated workflows inside Salesforce to boost agent productivity and deliver person...
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Supervisor Desktop | NovelVox Unified Agent DesktopTechnology - Roswell (Georgia) - January 14, 2026Optimize contact center performance with the NovelVox Supervisor Desktop. Monitor real-time agent activity, manage workflows, and access unified customer context in one interface to improve efficiency, coaching, and support outcomes.
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Unified Agent Desktop | NovelVox Contact Center SolutionsTechnology - Roswell (Georgia) - December 19, 2025Discover NovelVox’s Unified Agent Desktop — a powerful interface that brings telephony, CRM, and third-party apps together for contact centers. Empower agents with real-time customer insights, streamlined workflows, and faster s...
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