Novelvox's profile

Register date: January 10, 2025

United States

User Description

Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Cust...

April 3, 2025
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Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interact...

April 1, 2025
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Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Micr...

March 28, 2025
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Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a p...

March 26, 2025
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CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to h...

March 24, 2025
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Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party appl...

February 24, 2025
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Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard...

February 21, 2025
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Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure c...

February 20, 2025
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ServiceNow Avaya integration enables seamless ticket management so your customer service is strengthened. By integrating Avaya ServiceNow, y...

February 20, 2025
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Improve efficiency with CTI integration. Connect your phone system to CRM for seamless call management, automated workflows, and real-time c...

February 18, 2025
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