A Unified Agent Desktop (UAD) software is an all-in-one interface that brings together multiple customer communication channels—such a...

InfiBot is a conversational AI chatbot platform that automates customer interactions with smart, personalized responses. Boost efficiency an...

Streamline operations with our Contact Center Integration Platform — connect with 100+ core apps to unlock automated workflows, self-s...

Keep your Indiana business connected with our expert phone system services. At Affordable Telephones , we sell and servi...

Unlock the Power of Integration with Microsoft Dynamics 365 CTI Connector! Take your business operations to the next level with NovelVox's C...

Improve customer service and efficiency with NV Desk, the advanced help desk ticketing software. With NV Desk, you can streamline case manag...

NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution,...

Revolutionize Your Contact Center with Interactive Wallboards! Keep Your Agents Motivated & Engaged with Visual Metrics. Boost Your Cust...

Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interact...

Unify agent experience and offer a personalized customer experience with NovelVox Microsoft Dynamics CTI Connectors. Seamlessly connect Micr...

Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a p...

CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to h...